1. Minimum Order Value

For first time customers of RGH, the minimum order quantity is 10 items. New customers will be placed on Proforma until such time that total orders invoiced is over 30 items. 

 

2. How to place an order

You can order through our general shop using both of the coupon codes (which we will email you) to place your order with no upfront charges. If you prefer to send us a list of SKUs and quantities, that works too!

 

3. Wholesale Pricing 

All prices are listed in US dollars. All authorized retailers will receive 20% off the retail price, plus the cost of shipping. Trade clients (interior designers, architects etc.) will receive 20% off the suggested retail price, plus the cost of shipping. Prices are subject to change without notice. 

 

4. Returns

Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without RGH prior approval and delivery instructions for transport. Shipping will be charged.

For any goods returned as ''unsuitable'' there is a re-stocking charge of 15% plus shipping chargeable to the customer.

Please email us with details of the product at info@retrogaminghouse.com  prior to returning it.

 

6. Payments

RGH accept PayPal payments at the moment. 

 

8. Delivery Window

Please allow at least 15-20 days from the time of your order for completion of items. Larger orders may require more time; please contact us at info@retrogaminghouse.com for information about availability.

 

9. Shipping

Shipping is not included in the cost of goods. Please contact us at info@retrogaminghouse.com for information about shipping costs.